faq homeowners

These are the most frequently asked questions that Metro receives from customers during in-home consultations and throughout the installation process. Click the question to be directed to the answer. If you’ve got a question that isn’t included in our FAQ, please reach out via the contact page and we’ll respond promptly.

  1. Installation is so expensive. Why can’t I just do it myself? Why hire a pro?
  2. Which wood species is right for my floors?
  3. Factory Fished vs. Site Finished: Which wood floor finish option is best for me?
  4. Solid vs Engineered: Which wood floor type is the best for me?
  5. How do I keep my wood floors looking new?
  6. I’ve seen shiny, not shiny, glossy, matte, and satin sheens. Which wood finish sheen is best for me?
  7. Is there anything I can do to prevent pet scratches on my floors?
  8. Should I replace or refinish my hardwood floors?
  9. How do I determine the appropriate amount of flooring to order?
  10. I’ve order my floors, How long will it take for them to be installed?
  11. Is there anything I can do to prevent wood floors from fading over time?
  12. Which direction should I run my wood flooring?

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